CODE OF BUSINESS CONDUCT AND ETHICS

From its inception in 2013, Tier 1 has been known for its commitment to responsible and ethical business conduct.

Letter from the CEO

From its inception in 2013, Tier 1 has been known for its commitment to responsible and ethical business conduct. Before its first operation, it wrote its Mission Statement and statement of Core Values:

Mission Statement

Our mission is to be recognized as an industry leader by excelling in what is truly important to clients, employees, and shareholders. As a company, we strive to be a respected business partner, one that is responsible in our actions. We are committed to success through our service quality and will not compromise on health and safety to succeed.  As citizens, we will conduct ourselves in a manner to protect the environment in which we live and conduct our business.

Core Values

Health, Safety, and Environment: Total Commitment Without Compromise

Innovation: Provide Innovative Solutions

Exceed: Exceed Expectations

Respect: Earn the Respect of our Business Partners

Service: 1st in Service Quality

Our continuous commitment to our Mission and Values has been an important contribution to our established reputation as a respected business partner in our industry.

Now a Code of Business Conduct and Ethics has been adopted by the Board of Tier 1 to formalize our expectations of how we expect all of our stakeholders, including employees, executives and directors, to act in the conduct of business on behalf of Tier 1.  It represents an evolution and growth in expectations based on the solid foundation of our Mission and Core Values.

The standards in this Code are mandatory and apply without exception to everyone in our organization. Everyone will be expected to review and acknowledge this Code annually. We also expect our suppliers to review and accept this Code as part of doing business with us.

Our continuous commitment to our Mission and Values has been an important contribution to our established reputation as a respected business partner in our industry.

Kevin O’Dwyer, CEO

Tier 1 Energy Holdings, LLC

Our Principles of Business Conduct and Ethics

INTEGRITY AND TRUST

We strive to do the right thing and to build and strengthen bonds of trust in all of our business relationships. We know that trust is essential to good, profitable business, and that a loss of trust cannot be easily restored. Trust between ourselves, our customers and suppliers make our jobs fulfilling and worthwhile. Every person at Tier 1 is expected to conduct themselves with integrity, fairly and in a trustworthy manner in all of their workplace and business interactions. We will therefore never undertake any action which would undermine trust in our business dealings and relationships.

LABOUR AND HUMAN RIGHTS

We will follow all employment and labour laws wherever we may operate. We will comply with applicable laws in relation to minimum wage, working hours, overtime work, safety conditions, benefits, leaves, breaks, vacation time, and other labour issues. We will accommodate employees when required in their workplace.  

We aim to provide a safe and healthy work environment. We are committed to the principle of treating all people equally, fairly, and with dignity and respect.  We will not tolerate any form of discrimination based on race, ethnicity, nationality, sex, sexual orientation, gender, age, language, disability, religion, political or other opinion, or other diversity characteristics. We will not tolerate any form of abuse or harassment, whether it be physical, verbal, psychological, or sexual. Any employee who feels harassed or discriminated against should report the incident to their manager, contact Human Resources, or submit a report through the Compliance Hotline.

CONFLICTS OF INTEREST

We will always strive to look after the interests of the Company first and foremost such that we will never let our personal interests conflict with the interests of the Company. A conflict of interest may arise in any circumstance in which our loyalties between a personal interest and the best interests of the Company conflict.  Examples include an undisclosed investment interest in a supplier to the Company, using Company funds to benefit friends or family, personal pursuit of Company opportunities and undisclosed gifts and entertainment from business partners that are outside of the Company’s social host policies.

We acknowledge that perceived conflicts of interest may be just as harmful to the Company as actual conflict of interests.  Every employee therefore agrees to disclose or report any situation in which a conflict of interest exists or might be perceived as soon as they become aware of it to their manager, senior management, or in the case of senior management, to a member of the Board. If disclosed, the Company may take steps to reassign work from an employee who is perceived to be in a conflict of interest without any consequences to that employee. However, failure to disclose a conflict of interest may give rise to disciplinary action.

We will never accept cash gift or enticement in any business relationship. We will not accept gifts or event hosting valued at more than $200 in value without approval. Further guidance with respect to this gift policy and the approvals required will be set out in the Conflict of Interest Policy Standard and Guidance document.

ENVIRONMENT

Business practices need to be reconciled with a responsibility to the environment. Environmentally sound products and services indicate our commitment to reducing waste and emissions. The use of environmentally sustainable products can provide savings over time.

We will comply with all environmental legislation, rules and regulations. We will assess the environmental impact of our business operations and seek to improve environmental performance where necessary. We will use recyclable and renewable materials where possible. We will implement measures in relation to water management, waste management, energy consumption, pollution, and other environmental issues.  We will report any environmental issues to the proper authorities.

CONFIDENTIALITY

We will hold in strict confidence all confidential information acquired during the performance of our duties.  Confidential information can include all information, knowledge, and data about the Company. Confidential information extends to the Company’s partners, customers and business relationships. We must not disclose confidential information outside of the Company and must undertake to preserve confidentiality.

ACCURATE RECORD KEEPING AND REPORTING

Accurate record keeping is an important dimension of our integrity and trustworthiness as a company. We will therefore keep honest and accurate accounting records and reports. We will not fabricate, change or suppress any information which is required to be reported or kept. We will record information so far as possible in a timely fashion. We will adhere to all applicable accounting standards and legal requirements for keeping and maintaining business records.

LEGAL COMPLIANCE

We will comply with the letter and spirit of the law in the jurisdictions in which we operate. We will endeavor to be informed at all times of the relevant legal requirements in every jurisdiction and to educate our employees of the Company’s obligations. The legal requirements include health and safety procedures and regulations, as well as civil and criminal laws.

Business Partners Ethics and Due Diligence

We will only do business with suppliers and distributors who have values that are compatible with our own.  Before entering into a supplier or distribution relationship with any business partner we will undertake appropriate due diligence to ensure compatibility.

FAIR COMPETITION

Fair competition encourages excellence, innovation, service quality, growth and job satisfaction, to name only a few benefits. We will therefore not engage in any anti-competitive behaviors. Competition law is complex and varies by jurisdiction, but generally it prohibits conduct such as price fixing, market allocation, collusion or bid rigging. These behaviors usually involve co-ordination, either overt or tacit, with competitors. We will therefore avoid any situation in which our communications with competitors may be seen to be anti-competitive.

FRAUD OR CORRUPT PRACTICES

We will not tolerate fraudulent or corrupt practices of any sort. Our business records, communications and dealings with others will be honest and in good faith. We will not attempt to deceive or mislead business partners for our own gain. We will not use bribery or improper methods of influence to obtain business. We will not breach the Criminal Code or Corruption of Foreign Public Officials Act (Canada), state or federal criminal laws, or the US Foreign Corrupt Practices Act.  We will not knowingly engage in any transaction intended to avoid international sanctions.

ANNUAL REVIEW AND COMPLIANCE ACCOUNTABILITY

The Board will review this Code annually to ensure effectiveness and ongoing relevance.  Senior Management will be required to monitor compliance with this Code and report the same to the Board annually.

The Code of Business Conduct and Ethics has been adopted by the Board of Tier 1 to formalize our expectations of how we expect all of our stakeholders, including employees, executives and directors, to act in the conduct of business on behalf of Tier 1.  It represents an evolution and growth in expectations based on the solid foundation of our Mission and Core Values.

Download The Tier 1 Code of Business Conduct & Ethics

RELATED DOCUMENTS:

Compliance Policy Guidance and Standard

Conflict of Interest Policy Guidance and Standard

Accurate Record Keeping and Reporting Policy Guidance and Standard

Business Partner Ethics and Due Diligence Policy Guidance and Standard

Fraud and Corrupt Practices Policy Guidance and Standard

Document Ownership: Management Board of Tier 1 Energy Holdings, LLC
Version 1.0
RB: 4164-1240-8880, v. 1

CODE OF BUSINESS CONDUCT AND ETHICS

HOW TO USE THIS CODE

The Code is a collection of statements of principle under different headings.  These principles are not to be read in isolation. Sometimes conduct may fall under more than one heading. The important thing is to read the principles in a manner consistent with the highest ethical standards.

Tier 1 may also develop and publish Policy Guidance and Standards for some of the principles to provide assistance in understanding the application of the principles. Any reference to the “Code” in the Policy Guidance and Standard’s documents refers to this Code of Business Conduct and Ethics. Any reference to “the Company” or “Tier 1” in this document, or any of the Policy Guidance and Standard’s documents, shall be deemed to be a reference to all wholly owned and controlled subsidiaries. As of this date this includes:

Tier 1 Completions Solutions, Inc.

Canatex Completions Solutions, Inc.

Definitive Optimization USA, Inc.

Tier 1 Energy Solutions, Inc.

Definitive Optimization Ltd.

Tier 1 Energy Solutions SAS

COMPLIANCE HOTLINE

This Code is mandatory and applies to everyone in the organization. In the same way, everyone in the organization has a role to play in holding each other accountable under it. If you are unsure whether a provision of this Code applies to a situation involving you or others, you must seek direction from your manager, a senior manager, or General Counsel. If you witness conduct of other people which may contravene this Code, you must report it to your manager, a senior executive or General Counsel.

HOTLINE

You also have the option of using the Tier 1 Compliance Hotline at 1-866-921-6714, by email to Tier1EnergyHoldings@integritycounts.ca, or on the website: https://www.integritycounts.ca/org/Tier1EnergyHoldings.

Any report made will be treated with discretion, but only a report to the Compliance Hotline or the website will be treated as anonymous and only if requested by the person reporting.  No person in the Company may retaliate for a complaint or report made under the Code whether anonymous or not.  Any individual who reports a matter in good faith, even if the report does not lead to further action, will be protected and will not face any disciplinary action for having made a report.

Further information on handling complaints and reports can be found in the Compliance Policy Guidance and Standard document.

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